You know there is a default future waiting for you and if you do not do something different, you also know it is heading right for you.

Are you ready to tranform yourself?    My goal is to provide ideas that might show you some ways to write a better future for yourself, your family, yur work and the world!

Terry O is the Editor and Publisher of Uptime Magazine and Reliabilityweb.com

http://www.reliabilityweb.com

http://www.linkedin.com/in/reliabilityweb

@reliability 

Latest Posts

Operations and Maintenance

 

We had some great discussions about operations at IMC-2008 but no matter what your ideas about the relationship between the two, everyone agreed that operations makes or breaks reliability.  So what’s a poor maintenance professional to do?

 

Questions:

 

1) Is the Operations Department the customer of Maintenance Department?

 

2) Should maintenance report to operations?

 

3) Are maintenance performance metrics in conflict with operations performance metrics?

 

4) Should maintenance be in a purely support mode for operations?

 

5) Can improved maintenance practices alone achieve reliability? (Read Keith Mobley's Ministry Blog at AMP)

 

6) What would it take to interest operations managers in attending a maintenance conference like IMC?

 

Can I get some comments?  I will chime in more from my IMC conversations after I read a few comments from you.

 

Thanks

 

Terry O

Posted by Terrence O'Hanlon on Dec 15, 2008 2:21 PM EST
Giving thanks
 
I would like to say thank you to everyone who participates and contributes the Association for Maintenance Professionals.
 
I am looking forward to finally seeing the Board and Advisory Council come together to expand the original vision and mission of this organization.
 
These days, much in life seems to be driven by greed and the search for money.  I hope that the Association for Maintenance Professionals can find a way forward that does not fall into the trap of many growing not-for-profit organizations as they need more and more money to feed the For-Profit management groups that run them.  We already have real tax paying businesses being entrepreneurial - we need our industry not for profit groups to focus on doing good works - not being tax free businesses.
 
I will work hard to ensure the Association for Maintenance Professionals stays on track to be focused on good work - not money collection.
 
We can leave the money collection to groups that pay taxes - as everyone knows - Government sure will need the tax revenue!
 
Will report back in Mid-December on the work of the Board and Council and their ideas for future direction.
 
Thank you!
 
Terry O

Posted by Terrence O'Hanlon on Nov 26, 2008 8:13 AM EST

Sorry if this seems political - I really intend for it to be common sense.

Fox Business News reported that the real tax payer liability for this federal bail out to date is over 7 Trillion dollars.

The US Population at last count (thank you Google) is 301,139,947

That means each man, woman and child could have been given $23,245.00 to spend or to save as they saw fit.  Now having our consumer driven citizens each with an extra (remember every child, every Grandma) 23 grand to spend, pay off credit cards, bring mortgages up to date (preventing foreclosure) would be real lubricant to get this economy turned around.

The Government cannot create wealth or jobs - they can only redistribute.

The money comes from people and companies that pay taxes. 

There have already been bad decisions made that are causing pain in the maintenance and reliability community.

I think the world has gone a little crazy lately! 

OK  - I am off my soapbox now!  Thanks for letting me air that.

Terry O

Posted by Terrence O'Hanlon on Nov 25, 2008 2:56 PM EST

Link to original audio interview 

On August 16th, 2007 Bill Giffen was involved in an Arc Flash incident with a 13,800 Volt Switch. He received 3rd degree burns to his left leg and 2nd degree burns to his arm, back and groin area.

Mr. Giffen was hospitalized in the trauma unit for 14 days where he received numerous skin grafts from skin he reluctantly donated from his right thigh. During this ordeal, he of course was given morphine for the pain. After the wounds had healed enough that he no longer needed the morphine, he had to fight a new battle, withdrawal from my morphine addiction.

He lost a great deal that day based on a split second and a series of mis-steps that led to a preventable accident.

Reliabilityweb.com publisher Terrence O'Hanlon caught up with Mr. Giffen 2 weeks before his scheduled visit to IMC-2008 the 23rd International Maintenance Conference to share his story with us.   Mr. Giffen will be a participant and lecturer in the IRISS Infrared Learning Lab at IMC-2008

Listen to this interview



Posted by Terrence O'Hanlon on Nov 24, 2008 4:11 PM EST
Our good friend Carl Howk organized PlantSuccess 1 day conferences in Houston, Calgary and and Wilmington each year. 
 
Carl's organization does a superb job and is uncompromising when it comes to the quality of these events.
 
Walt Boyes wrote a great review of the past event and I have excerpted some of his comments to convince you to read the rest of the story:
 
Operational excellence, Ortega said, is about being best in class in safety and environmental-- being a good neighbor; being competitive and keeping your customers satisfied, and lowering costs. To be excellent, he said, you must have a passion for manufacturing, and a duty to share what you know. That's what he believes, and he shared "the things that have worked for me consistently."

"There is," Ortega went on, "a simple formula for operational excellence."

It is a pyramid, with LEADERSHIP as the foundation, then Execution, next Productivity and at the top of the pyramid, Q for Quality. Productivity has to be built into the fabric of the organization, and Quality, in essence is taking care of the customer. More...

Read the entire story here

Terry O

Posted by Terrence O'Hanlon on Nov 11, 2008 12:10 PM EST
Partially in response to Keith Mobley’s blog about the “image” of maintenance and also Angelo’s blog about Management’s Leadership Commitment:

 

I just returned from one our industry’s premiere conference event – held in a cold, windy northern city in the basement of an old urban convention center.

 

It is going to be hard to write this email without it seeming like a bunch of sour grapes so if it sounds like sour grapes – then sour grapes it is as I think this is important to say.

 

We all talk about the problem that maintenance is perceived as a bunch of grease monkeys with dirty hands (I used to be one so I can say that) and that we need work to upgrade the perception of professionalism of the “Reliability” worker and manager. In fact that is one of the stated goals of the sponsoring organization of this particular event.

 

There were plastic buckets hanging from the ceiling to catch the water leaks with mold and rust all over this conference center.   The expo was held in a basement and the meals were held in an old broken down gymnasium.  You could rarely find a bottle of water or a cup of coffee without going outside the conference center. 

 

We cannot ask others to raise their perception of our professionals when we are not willing to do so ourselves.

 

On the bright side – I am prepared with some really good answers the next time someone asks my opinion about how we can raise the perception of maintenance and reliability as a profession.  It seems like there are really easy steps we can take to get started.

 

- Terry O

Posted by Terrence O'Hanlon on Nov 7, 2008 8:29 AM EST

We just returned from PdM-2008 Predictive Maintenance Technology Conference and Expo collocated with LubricationWorld in Omaha Nebraska.  

Please look for updates and lessons learned from the conference soon.

As if on queue we had an opportunity to review Factory Mutual Insurance Company (FM Global), a large industrial insurer, report on operations and maintenance losses.

Here is what the report stated:

Loss experience with maintenance related incidents is extensive. FM Global experience shows that, all too often, maintenance is not effectively applied.Most frequently reported reasons for the occurrences were:·          

  • Testing/inspections not performed
  • Maintenance not performed
  • Inadequate maintenance
  • Failure to document maintenance actions
  • Electrical failures
  • Improper installation or construction
  • Failure to adapt to change of function or use

 Wow!  Only one of the primary loss/failure causes was not human induced!

Is your experience similar?  

Please post your comments here.

Terry O




Posted by Terrence O'Hanlon on Sep 21, 2008 12:47 PM EDT

Whether you agree with the US War or not - please take a moment to read this story and help me end this situation:

“Contractor Misconduct and the Electrocution Deaths of American Soldiers in Iraq”

It appears that some US soldiers in Iraq and Afghanistan have died due preventable electrocution incidents.  Im my opinion - this is simply unacceptable and I invite you to join me in demanding the same electrical system protections we enjoy here in the US for our soldiers overseas.

Making matters worse - it is US Tax dollars paying for the shoddy work.

The politicians and military staff work for us - the citizen - not the other way around.

We need immediate change and improved safety - or we need to put people in power that can make that happen.  Read a mother's testimony below and see if you feel that you can allow these bumbling beaurocrats to remain in charge.

Here are some excerpts from testimony if you need more information: 


Cheryl Harris Mother of Staff Sgt. Ryan Maseth testimony to congress

July 11, 2008

I would like to thank the Committee for this opportunity to testify and share my concern for the safety of our troops in Iraq and Afghanistan. My name is Cheryl Harris.   I’m the mother of Staff Sergeant Ryan Maseth, who died from electrocution while takinga shower at the Radwaniyah Palace Complex in Baghdad on January 2, 2008. Ryan wasa decorated special forces Army Ranger and Green Beret and is one of several servicemembers to have unnecessarily died by accidental electrocution during mundane daily activities in Iraq.

My son died while serving his country. His death was unnecessary; his death was preventable. His death makes me wonder who is looking out for our troops. His death leads me to ask who can the troops in Iraq count on to ensure that this same fate doesn’t await them. I stand before you today to demand accountability, to implore that preventative measures be adopted, and to ask for your commitment that no military family will have to endure the paralyzing pain of this type of senseless tragedy.

My personal ordeal began the night of January 2, 2008 when an Army Chaplainand two Army Non-Commissioned Officers came to my door at 9:45 p.m. Both my twin sons, Ryan and Brandon, were serving tours of duty in Iraq. Ryan was on his second tour and Brandon was on his third. I knew when I came to the door that night that something very serious had happened to one of my sons. I was hoping it was simply an injury and not death. I asked who it was and I was told Ryan had been killed. I asked how it happened and they could not answer me. At that time, I was left with unanswered questions about Ryan’s death, not to mention incredible grief.

Since the time my twins and their younger brother, Adam, entered the army, I always lived with the fear that I may face the news that one of my sons had been killed in the line of duty. On January 2, 2008, that fear was realized. What I did not expect to hear, though, was the manner of death that my son, Ryan, a decorated Army Ranger andGreen Beret, experienced. While I had always been prepared to hear that one of my sonsdied by way of a firefight or a roadside bomb, I was dumbstruck to hear in the days following the news of my son’s death that he was electrocuted while taking a shower inhis living quarters on his Army base at the Radwaniyah Palace Complex in Baghdad.

Since January, I have taken a decided approach to find out what actually happened to my son and why he was electrocuted in his shower at the age of 24. I havelearned that my son’s electrocution was the result of the failure to correct a known electrical hazard in a building replete with electrical hazards. Moreover, because of those uncorrected electrical hazards, my son lay in electrified water until he was discovered bya fellow soldier who kicked the door down. There, lying on the ground, was my son’sbody, burnt and smoldering. One of the soldiers who attempted to rescue Ryan was himself shocked because the electrical current was still running through the water and pipes in Ryan’s bathroom.

I have also learned that Kellogg Brown & Root knew of this very hazard since at least February 10, 2007 – 11 months before Ryan’s death – when they conducted an inspection of the facilities where Ryan lived. The deficiencies KBR noted on that date included, among others, the fact that the building’s main circuit panel, the secondary feeder panel, and the water tank were not grounded. The wiring leading into the secondary electrical panel was not sized properly for the main breakers, did not have proper thermal coating, and did not meet either U.S. or British electrical standards.

Additionally, the circuit breaker was rendered inoperable because the tar that had been used to seal the breaker box had melted in the summer into the panel itself.

Let me repeat, these hazards were documented eleven months prior to my son being electrocuted in January 2008. It is my understanding that the prior occupant of Ryan’s room was shocked four to five times between June and October 2007 in the exact shower where Ryan was killed. According to his sworn affidavit, each time this soldier was shocked, he submitted a work order to KBR, and each time KBR showed up and attempted to fix the problem. On at least one of these service calls, KBR went to the roof and inspected the water pump, which means that KBR would have known before Ryan’s death that the water pump was not grounded.

I have also come to learn that in October 2004, another soldier in Iraq died in almost the exact same way and that the U.S. Army Safety Center had warned that electrical hazards in Iraq were the “unexpected killer” of our troops stationed in Iraq. I have learned that many soldiers have been electrocuted and scores more shocked due to known electrical hazards, including the lack of electrical grounding.

Ryan’s death was preventable. I am compelled to ask, who is looking out for our troops. Who can the troops in Iraq count on to ensure that this same fate doesn’t await them. Our soldiers have enough concerns for their safety on the battlefield that they should not have to be worried about simple things, such as taking a shower.

It will come as no surprise to the Committee that a parent who loses a child at far too young an age is grief-stricken. It should also come as no surprise that, as a military family, we spend everyday prepared to face the stark reality of the phone call that comes in the middle of the night alerting us that our son or daughter are no longer with us. Ryan was an Army Ranger and a Green Beret. He could have survived weeks in isolation behind enemy lines. He was trained to handle adversity that few of us can fathom. It is unacceptable that extreme recklessness and a total disregard for public safety has deprived the Army of this exemplary young soldier and deprived my family of our son and brother.

I remain hopeful that the Committee’s efforts to investigate both the electrical hazards our troops face and the government’s response to those hazards will ensure that senseless deaths by electrocution and injuries from electrical shock can be avoided and even eliminated in the future. I am pleading with you to take the necessary steps to hold those responsible accountable and to support our troops by making these necessary changes.

My son’s young life was dedicated to the service of his country. He had a deep sense of obligation to his fellow soldiers, and an unbreakable bond with his brothers,Brandon and Adam. We can never undo what was done, but we can make certain that Ryan’s death was not in vain. My son was my hero. With your actions today you will enable him to continue on in the heroic spirit for country and brotherhood. Thank you.

 ---------

More information on this problem 

Please contact your elected representatives and demand change right now

- Terry O




Posted by Terrence O'Hanlon on Jul 18, 2008 8:56 AM EDT
From a recent post at bunnie’s blog that reads: 

Here’s an interesting question.

Suppose you had a household with two cars, and each car needs to be driven 10,000 miles per year. One car consumes 34 MPG, and the other car consumes 18 MPG. Since gas is expensive, you want to replace one car. Because of utility constraints, you have two choices:

Replace the 34 MPG car with a 50 MPG car — a 16 MPG improvement Replace the 18 MPG car with a 28 MPG car — a 10 MPG improvement Which car replacement would save you the most gas? Normally, I consider myself not bad with quantitative comparisons like this, yet initially I picked the answer of replacing the 34 MPG car with the 50 MPG car based on the superior 16 MPG improvement. Another seemingly more analytical approach also leads to the same conclusion: 50 + 18 MPG giving a 34 MPG household average seems more efficient than 34 + 28 MPG giving a 31 MPG household average. This very interesting article in Science, “The MPG Illusion” by Richard P. Larrick and Jack B. Soll at the Fuqua School of Business in Duke University (Vol 320, June 20, 2008, p. 1593), points out the mathematically obvious truth that gas used per mile is inversely proportional to miles per gallon, which means that you have a steeper slope at lower MPG ratings, and diminishing returns at higher MPG ratings. more...
Posted by Terrence O'Hanlon on Jul 7, 2008 11:14 PM EDT

O’Hanlon in New Zealand

 

Hi everyone!  I just got back from New Zealand and had a fantastic time in one of the most beautiful places I have ever been.  The people are top notch as well and made me and my family feel as welcome as could be.

 

My visit started in Rotorua as a guest speaker for the Vibration Association of New Zealand (VANZ) – a dedicated volunteer group that has organized an annual networking and information exchange for 19 years now.     They put together a great event and I learned a great deal from participating.  

 

As a small thank you and a gesture of American good will, Reliabilityweb.com is donating one copy of Jack Nicholas’s “Predictive Maintenance Managers Workbook” along with a 10 lecture DVD for the VANZ lending library.

 

From there we took the ferry to the South Island and drove along the remote west coast – one of the most beautiful places in the entire world – incredible beaches with no people, amazing nature walks through rain forest leading to spectacular waterfalls, again with NO people around!  Sights include seal colonies, penguin nesting areas and many other natural wonders to be enjoyed, respected and absorbed.   If this write up has not already bored you to tears – you can see some of our photos here

From there we rejoined civilization in Christchurch to visit Commtest (http://www.commtest.com) Headquarters.  We now have a much better understanding how this relatively new (10 years old) company came on the predictive maintenance scene so quickly and are so successful.  They are led by a Jack Henderson, a unique visionary and driven businessman who supports a team of creative and talented software and hardware engineers and management/support staff.   The environment in Christchurch is Green and clean – with all of the conveniences of urban life, yet none of the urban strife.  City planner left huge parks, lots of green and the worst rush hour traffic means waiting for 2 light changes to turn right (like turning left in America) at the busiest downtown intersection.

 

Next year VANZ enjoys its 20th Conference (June 2009 Auckland) and I highly recommend a visit if possible.  They assured me it will be quite a to-do.  Stay tuned at http://www.vanz.org.nz

 

As always – it is sure good to be home!

 

Terry O

 


Posted by Terrence O'Hanlon on Jun 20, 2008 3:44 PM EDT
< Prev    1 2   

Most Recent Comments

It's been a hard day's night and I've been working like a dog We are still in a reactive mode The long and winding road th...
Smooth, nice message
Nothing to add Terry - I noticed tou put many ideas out there with few responses or comments. I just wanted to thank you...
Terry, I have always believed that relianility is a state of mind. If we can get the operators and maintenance techni...
Assemble operators, QC, maintenance and engineering to assess waste. Could be wasted motion/process, wasted tim...