We have an UltraSpec 8117 balancing and alignment system. Yesterday it gave error message "firmware not loaded" and we attempted installing firmware receive in disk. Forward was started to install and blue screen of appeared on the laptop (from which firmware was being installed). Now we are unable to install the firmware. It's giving me message "Base Firmware Not loaded". When we try to install the firmware from the disk by DOS file, it dive error message (on the DOS screen) "downloadable program header has been deleted ".
How can we make it work now?