Cannot select contract number inside Service tab in a work order in Maximo

We cannot select the contract number under Service tab in a work order in Maximo. Do other users face the same problem and how do you resolve this problem then? It appears the only solution is to do customization. The contract number can only be selected in purchasing module. So users have to type in contract lines as PR lines under the Service tab in a work order. Then go to purchasing, delete the PR line one by one, then select the contract lines as required to do contract matching. This process is time & labour intensive. I am assuming contract lines have been uploaded upfront for use and selection by users to raise PR for external services/contractors. 

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